In this paper a class of queueing model is studied where servers break down but the information regarding breakdowns is not immediately available. As such, jobs continue to arrive into a queue for some period after service has ceased. These queues have finite capacity, therefore there is also the possibility that queues become full causing job-loss. The effect of the duration of any delay on information propagation on the system response time and job loss is investigated and evaluated numerically.
A more comprehensive version of this work appeared in IEE Software:
Information from pubs.doc.ic.ac.uk/semi-blind.